Privacy Policy

Last Updated: January 2024

Welcome to Singer Store! At cheapsewingtools.com, we value your privacy as much as you value quality sewing tools. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website and make purchases from our global sewing community.

1. Information We Collect

To provide you with the best sewing shopping experience, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address (285 Meadow Lane, Dallas, TX 75201 is ours!)
• Payment Information: Credit/debit card details (processed securely via PCI-DSS compliant systems), PayPal account information
• Order History: Your purchases of sewing machines, accessories, bobbins, threads, and other sewing essentials

Technical Information

• Device Data: IP address, browser type, device type
• Usage Data: Pages visited, products viewed, time spent on site
• Location Data: General geographic location to provide appropriate shipping options (we ship globally except some remote areas in Asia)

2. How We Use Your Information

We use your information to make your sewing journey smooth and enjoyable:

• Order Processing: To process your purchases of sewing machines, overlockers, presser feet, and other tools within 1-2 business days
• Customer Service: To respond to your inquiries sent to [email protected]
• Shipping: To deliver your sewing essentials and help you reach that $50 free shipping threshold
• Security: To protect against fraud using industry-standard SSL encryption
• Improvements: To enhance your shopping experience based on how you interact with our sewing products

3. Data Sharing and Disclosure

We treat your data with the same care you’d give your finest sewing projects:

• Payment Processors: We share necessary information with Visa, MasterCard, JCB, and PayPal for secure payment processing
• Shipping Partners: We provide address information to delivery services like EMS to get your sewing tools to you
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or sale, your information may be transferred

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just like quality stitches in your sewing projects:

• Secure Storage: We store your data on secure servers with appropriate safeguards
• Payment Security: All card payments are processed through PCI-DSS compliant systems
• Encryption: We use industry-standard SSL encryption to protect your information
• Retention: We keep your information only as long as necessary for business and legal purposes

5. Your Rights and Choices

You have control over your information, just like you have control over your sewing creations:

• Access: You can request details of the personal information we hold about you
• Correction: You can update your information through your account or by contacting us
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your data in a readable format

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytical Cookies: Help us understand how sewers like you use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Help us show you relevant sewing products and offers

You can control cookie settings through your browser, though this may affect site functionality.

7. International Data Transfers

As we serve sewing enthusiasts worldwide (excluding some remote areas), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this policy as our store evolves. Significant changes will be notified through our website or email. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

At Singer Store, we believe that quality sewing tools should be accessible to every creator. Our privacy practices reflect our commitment to making your sewing journey not only creative and affordable but also safe and secure.

Happy sewing!
The Singer Store Team