Last Updated: January 2024
Welcome to Singer Store! These Terms and Conditions (“Terms”) govern your use of our website at cheapsewingtools.com and your purchases from our global sewing community. By accessing our site or making a purchase, you agree to these Terms. If you do not agree, please refrain from using our services. We are committed to supporting your sewing journey with reliable tools and exceptional service, and these Terms ensure a clear understanding of your rights and responsibilities as part of our community.
1. Introduction
Singer Store (“we,” “us,” or “our”) operates an online store specializing in sewing tools and accessories, including machines, needles, threads, and more. Our target customers include professional tailors, hobbyists, and beginners in sewing. Our website is designed with a user-friendly, informative style to inspire creativity and trust. By using our site, you acknowledge that you have read, understood, and agree to these Terms, which cover all aspects from browsing to post-purchase support.
2. User Obligations and Responsibilities
As a user of Singer Store, you agree to:
- Provide accurate and complete information when creating an account or placing an order.
- Use the website only for lawful purposes and not engage in fraudulent activities.
- Respect our intellectual property and not copy or distribute content without permission.
- Comply with all applicable laws in your jurisdiction, including customs and tax regulations for international orders.
- Monitor your orders and contact us promptly with any issues, such as delivery delays or returns.
Failure to meet these obligations may result in order cancellation or account suspension. We value our community and expect users to act responsibly to maintain a positive environment.
3. Products and Services Description
We offer a wide range of sewing-related products, including but not limited to:
- Sewing Machines and Overlockers
- Needles, Bobbins, and Cottons/Threads
- Sewing Machine Feet (Presser Feet) and Accessories
- Bags/Storage, Dress Forms, and Extension Tables
Our products are designed for durability and creativity, catering to various skill levels. Note that some items, like needles or opened threads, are non-returnable for hygiene reasons as per our Returns Policy. We strive to provide detailed product descriptions and images to help you make informed choices. If you have questions, contact us at [email protected].
4. Order and Payment Terms
Order Process
Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships. We reserve the right to cancel orders due to stock issues or suspicious activity.
Payment Methods
We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted systems. By completing a purchase, you authorize us to charge the total amount, including shipping and applicable taxes.
Shipping
- Standard Shipping: $12.95 via DHL or FedEx; delivered in 10-15 business days after shipping.
- Free Shipping: Available for orders over $50 via EMS; delivered in 15-25 business days after shipping.
We ship globally, excluding some Asian countries and remote areas. International customers are responsible for customs duties and taxes. Delivery times are estimates and not guaranteed due to factors beyond our control.
Returns and Refunds
We accept returns and exchanges within 15 days of receipt. Items must be unused, in original packaging, and accompanied by proof of purchase. Non-returnable items include needles, used presser feet, opened bobbins/threads, and personalized products. Return shipping costs are the customer’s responsibility unless the return is due to our error. Refunds are processed within 3-5 business days after inspection and issued to the original payment method. For exchanges, follow the return process and specify your preference.
5. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Singer Store or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action. We encourage sharing for personal, non-commercial purposes but ask that you credit Singer Store appropriately.
6. Limitation of Liability
Singer Store strives to provide accurate product information and reliable services, but we do not guarantee that the website will be error-free or uninterrupted. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products, including but not limited to:
- Delays or failures in delivery due to carrier issues or customs.
- Product misuse or modifications not in accordance with instructions.
- Financial losses related to sewing projects or business activities.
Our total liability for any claim related to your purchase is limited to the amount you paid for the product. This limitation applies to all legal theories, including contract and tort. If you are dissatisfied with our services, your sole remedy is to seek a refund or exchange as per our Returns Policy.
7. General Provisions
Governing Law
These Terms are governed by the laws of the United States and the state of Texas. Any disputes will be resolved in the courts of Dallas, TX.
Changes to Terms
We may update these Terms periodically to reflect changes in our practices or laws. The “Last Updated” date will be revised, and continued use of our site constitutes acceptance of the new Terms.
Contact Information
For questions about these Terms or any issues, contact us at:
- Email: [email protected]
- Address: 285 Meadow Lane, Dallas, TX 75201, USA
We aim to respond within 24 hours during business days. Thank you for trusting Singer Storeβwe’re here to make your sewing journey enjoyable and inspiring!
